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Crisis/Emergency & Support Services in Toronto

This is a working list of emergency numbers to have on hand, or services within the City of Toronto to support those around you, or if you ever need. This list is not exhaustive/comprehensive, and I welcome any suggestions/updates. One of the resources I really appreciate and refer/check myself is https://www.211toronto.ca (there is a 211 website for Ontario as well, if you are looking for resources outside the GTA).

I would like to share that I cannot personally attest for all of the resources below. I completely empathize that there are flaws in our system (in terms of wait lists) and it can be really hard to navigate (I've experienced it myself, and heard a range of experiences from clients/colleagues/friends). At the same time, there are wonderful, supportive, and helpful services out there. This list is meant to help support your search.

To begin, in case of an emergency please call 9-1-1 or go to your local hospital. If you or someone you know needs street outreach, please call 311. If you are looking for services not found here, call 211.

24-hour crisis lines and support:

  • Toronto Distress Centre 24 hour crisis line 416-408-4357 (408-HELP)

  • ONTX Ontario Online & Text Crisis ServiceCrisis Text (2pm-2am ET): 741-741

  • Gerstein Centre 24 hr crisis line 416-929-5200

  • Kids Help Phone 24 hour crisis line 1-800-668-6868 | Text Services: Text "CONNECT" to 686868 (also serving adults)

  • Youthspace.ca (NEED2 Suicide Prevention, Education & Support) Youth Text (6pm-12am PT): (778) 783-0177

  • (For post-secondary students) Good-to-talk 1-866-925-5454

  • Assaulted Women’s Helpline (24 hrs) 1-866-863-0511

  • Toronto Rape Crisis Centre crisis support 416-597-8808

  • Women’s College Hospital 24hr Sex Assault/DV care: 76 Grenville St. rm 1305, 416-323-6885

  • Gerstein Centre mobile crisis team 416-929-5200

  • St. Elizabeth mobile crisis team 416-4980043

  • St. Mike’s and St. Joe’s mobile crisis teams call 911 and ask for mobile crisis team

  • Location of CAMH emergency: 250 College St.

Taxi/Transportation Phone Numbers:

  • Beck 416-751-5555

  • Toronto Citi Taxi 416 740-2222

  • Co-Op Cabs 416 504-2667

  • Uber/Lyft apps

To consult or report if you suspect child abuse:

  • CAS Toronto 416-924-4640

  • CCAS Toronto 416-395-1500

  • Jewish Family & Child Toronto 416-638-7800

  • Native Family & Child Toronto 416-969-8510

Support for Shelters and/or a warm meal or in need of drop-in centres:

Call 311 or Central Intake at 416-338-4766, 1-877-338-3398 for emergency shelter.

  • Toronto Shelters Central Intake 1-877-338-3398

  • Daily Bread Food Bank 416-203-0050

Free/Low-Cost Counselling Services

  • What's Up Walk In Services (various locations) www.whatsupwalkin.ca/

  • WoodGreen Community Counselling Services (Note* free walkin counselling Tuesday & Wednesday)

  • https://www.woodgreen.org/OurServices/MentalHealthandAddictions.aspx

  • Family Service Toronto (Note* free walkin counselling Wednesday)

  • https://familyservicetoronto.org/our-services/programs-and-services/walk-in-clinic/

  • Canadian Centre for Victims of Torture Counselling Services (refugees/survivors of torture) 416-363-1066

  • Hard Feelings - http://hardfeelings.org


Toronto, ON